Privacy and Cookies Policy

We will process the personal data that you may provide us through the sign up form as well as through other means. This personal data generally includes first name, last name, year of birth, email, your relationship and longevity with your company, country, and any other that you may provide us through drop-down or open-response text boxes.

In addition to the data collected through the form, we may collect and process other personal data such as any other data which may be generated during our communications and/or performance of the services, or Platform usage and metrics. This includes survey responses about your observations or perspectives, which are part of our services to you and, ultimately, to our customers, navigation metrics, connectivity and other usage information.

Finally, please be aware that when you provide us with your data you guarantee its veracity and/or accuracy. Therefore, you will be responsible for any false or inaccurate representations made by you, as well as for the damage caused as a result of the same to Hubble_s or other third parties.

We shall retain your data for as long as we are providing you with our services. This will allow us to manage it correctly and to send you any information of interest to you in a way that is adequate, relevant, and limited to what is necessary for the purposes for which the data is processed. The above rule will apply as a default unless you request the erasure of your data. In such cases of erasure of data, we are generally unable to continue providing services to the user in question.

Once the processing of your data is no longer adequate, relevant, and limited to what is necessary for the purposes for which the data is processed, we will retain your data duly blocked and only for the purposes of discharging potential responsibilities as requested by regulations. Likewise, we may retain your data for analysis purposes in a totally anonymous way so as to render your identification impossible, as a result of which such data will no longer be considered personal data.

We wish to inform you that we will take every reasonable step to ensure that inaccurate data is corrected or deleted.

We shall not make individual decisions solely on the basis of automated processing, which may produce legal effects concerning you or similarly affect you significantly.

In general, we do not need to disclose your data to third parties to perform our services. However, note that we may need to disclose your personal information to companies that provide us with services such as accounting, IT services, cloud platforms, CRM providers, partners, consultants or collaborators. These third parties will act as our (sub)processors and will have implemented appropriate safeguards to protect your personal information.

Furthermore, we will disclose your personal data if this is required by law, legal process, litigation, and/or requests from public or governmental authorities within or outside your country of residence. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

You may exercise the above-mentioned rights by contacting us at the following email: [email protected], or by post to the attention of: Client Services (C/ CASP 31 PRAL 1, 08010, Barcelona, Spain) indicating in both cases, “Privacy Rights” as the subject matter. In order to verify your identity, we may require you to send us certain additional information or documentation, such as a copy of your national identification document or passport.

The exercise of these rights is free. Please note, however, that a fee may be charged when requests are unfounded, excessive, or repetitive.

Note that, in some cases, we will act as your employer’s processor and, therefore, such rights should be addressed by your employer.

You can appeal to the competent supervisory authority in your place of residence. You may obtain information on how to contact the different EU supervisory authorities by contacting us at the following email: [email protected]. For example, in Spain, the supervisory authority you would contact is the Spanish Data Protection Agency (AEPD).

Regardless. before initiating any appeal, please contact us by email ([email protected]) so that we can settle any discrepancies or disputes in an amicable way.

We are aware of the importance of privacy and data protection regulations. Accordingly, the protection of the security, integrity and confidentiality of our clients' and users’ information is very important for us. It is our sincere intention to act in a responsible way.

In this context, we have adopted sufficient technical and organizational measures to ensure the security of your personal data and to avoid its alteration, loss, and unauthorized processing or access, all in conformity with the applicable data protection regulations and the highest market standards.

A cookie is a small text file that websites install on the computer or mobile device of users who visit them. Cookies make it possible for a website or digital platform to remember the user's actions and preferences (login identifier, password, language, font size and other display preferences), so that the user does not have to reconfigure them upon their return to the site or digital platform. There are many types of cookies, such as first-party cookies and third-party cookies, as well as technical cookies (allowing the user to navigate the website), preference or personalization cookies (enabling the website to remember information), analytical or measurement cookies (permitting tracking and analysis) and behavioural advertising cookies (allowing the development of a specific profile to display advertising based on it). There are also session cookies and persistent cookies depending on the length of a user’s stay.

Our platform only uses a technical cookie, which is strictly necessary for service provision and session storage to allow our platform tools and features to function.

You can accept, block or delete the cookies installed on your device by configuring the options it offers. However, this may affect the operation of the platform, making the user experience less satisfactory or even preventing the use of the platform.

You can discover more information about cookies in this guide: